109:4-1-03. Objectives of the office of the Ohio attorney general, consumer protection section  


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  • (A) To inform and educate the consuming public and the suppliers of Ohio of their rights and responsibilities under the laws of this state;

    (B) To receive and process complaints and inquiries regarding conduct governed by those laws referred to in rule 109:4-1-02 of the Administrative Code;

    (C) To investigate practices which come to the attention of the consumer protection section by complaints or through its own inquiries and which may violate those laws referred to in rule 109:4-1-02 of the Administrative Code;

    (D) To institute enforcement proceedings in order to promote compliance with and obtain those remedies available through those laws referred to in rule 109:4-1-02 of the Administrative Code;

    (E) To conduct research, make inquiries, hold public hearings, and to publish studies relating to consumer transactions;

    (F) To adopt, amend, and repeal substantive rules defining with reasonable specificity acts or practices which violate section 1345.02 or 1345.03 of the Revised Code;

    (G) To conduct in-depth analyses of specific industry practices which may warrant investigatory hearings or new legislation;

    (H) To carry on any other appropriate and necessary activities in order to effectuate the purposes of those laws referred to in rule 109:4-2-01 of the Administrative Code.


Five Year Review (FYR) Dates: 10/4/2019 and 10/04/2024
Promulgated Under: 119.03
Statutory Authority: 1345.05
Rule Amplifies: 1345.02
Prior Effective Dates: 12/11/1977, 06/15/1998, 07/18/2009

Prior History: (Five Year Review (FYR) Dates: 10/06/2014 and 10/06/2019
Promulgated Under: 119.03
Statutory Authority: 1345.05
Rule Amplifies: 1345.02
Prior Effective Dates: 4/17/98, 6/15/03 , 7/18/2009)