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Ohio Administrative Code (Last Updated: January 12, 2021) |
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4781 Ohio Manufactured Homes Program |
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Chapter4781-8. Licensing |
4781-8-08. Complaints against licensees
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(A) Any person who believes that a licensee has violated any provision of Chapter 4781. of the Revised Code or rules promulgated thereunder, may notify the division in writing or by phone.
(B) Upon receipt of a complaint against a licensee, the division or its designee shall follow the following procedure:
(1) Review the complaint to determine if further information or investigation is needed; or
(2) If further investigation is needed, the division or its designee shall investigate the matter and report its initial findings to the superintendent or his or her designee who shall then make a determination whether the complaint should be:
(a) Closed with no further action;
(b) Referred for further investigation; or
(c) Referred for disciplinary action against a licensee.
(C) The division or its designee may initiate an investigation of a licensee on its own motion to determine whether the licensee is in compliance with Chapter 4781. of the Revised Code and the rules promulgated thereunder.