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Ohio Administrative Code (Last Updated: January 12, 2021) |
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5507 Emergency Response |
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Chapter5507-1. 9-1-1 Public Safety Answering Points |
5507-1-05. Minimum staffing
Latest version.
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A minimum of two telecommunicators must be on duty and available to receive and process calls at all times. For 9-1-1 systems with automatic rollover to a secondary PSAP, the secondary PSAP fulfills this obligation.
The PSAP shall ensure employment of a sufficient number of telecommunicators to allow for prompt receipt and processing of emergency calls in accordance with established call answering standards. The PSAP may participate in a virtual PSAP system where calls are automatically routed to one of multiple facilities within the system.