5507-1-06. Priortization

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The PSAP shall provide standard operating procedures that ensure telecommunicators prioritize emergency functions over non-emergency functions. Although each PSAP will have a variety of duties applicable to their specific local call responsibilities, all local operating procedures will list answering and processing 9-1-1 emergency calls as the top priority.

Effective: 5/12/2016
Five Year Review (FYR) Dates: 05/12/2021
Promulgated Under: 119.03
Statutory Authority: 128.021
Rule Amplifies: 128.021

                    
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