5507-1-05 Minimum staffing.

 

 

 

5507-1-05                    Minimum staffing.

 

 

 

A minimum of two telecommunicators must be on duty and available to receive and process calls at all times. For 9-1-1 systems with automatic rollover to a secondary PSAP, the secondary PSAP fulfills this obligation.

 

The PSAP shall ensure employment of a sufficient number of telecommunicators to allow for prompt receipt and processing of emergency calls in accordance with established call answering standards. The PSAP may participate in a virtual PSAP system where calls are automatically routed to one of multiple facilities within the system.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

5507-1-05         Effective:		05/12/2016	2
Five Year Review (FYR) Dates:		05/12/2021
CERTIFIED ELECTRONICALLY
Certification
05/02/2016
Date
Promulgated Under:	119.03
Statutory Authority:	128.021
Rule Amplifies:	128.021