5507-1-18 Minimum call answering standards.
Ninety percent of 9-1-1 calls/requests received will be answered withing ten seconds; with ninety-five percent of 9-1-1 calls/requests received being answered withing twenty seconds.
5507-1-18
Effective:
05/12/2016
2
Five Year Review (FYR) Dates:
05/12/2021
CERTIFIED ELECTRONICALLY
Certification
05/02/2016
Date
Promulgated Under:
119.03
Statutory Authority:
128.021
Rule Amplifies:
128.021
Document Information
- Effective Date:
- 5/12/2016
- File Date:
- 2016-05-02
- Last Day in Effect:
- 2016-05-12
- Rule File:
- 5507-1-18_PH_FF_N_RU_20160502_0838.pdf
- Related Chapter/Rule NO.: (1)
- Ill. Adm. Code 5507-1-18. Minimum call answering standards