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Ohio Administrative Code (Last Updated: January 12, 2021) |
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5507 Emergency Response |
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Chapter5507-1. 9-1-1 Public Safety Answering Points |
5507-1-17. Statistical analysis
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The PSAP will collect, analyze and report the following statistics:
(A) Total 9-1-1 call volume.
(B) 9-1-1 calls by hour of the day.
(C) 9-1-1 calls by day of week.
(D) 9-1-1 call ring/answer times.
(E) 9-1-1 call roll over counts.
(F) 9-1-1 abandoned call counts.
(G) 9-1-1 calls by type (wireline/wireless/VoIP/etc.).
(H) All other data a required by the ESINet Steering Committee or the state 9-1-1 administrator.
The PSAP will compile and review this data monthly and report it to their local 9-1-1 coordinator. The 9-1-1 coordinator will be responsible for reporting this data on an annual basis to the office of the state 9-1-1 administrator, due no later than the fifteenth day of February each year or at other times upon request of the office of the 9-1-1 administrator.